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Careers at Tewin Bury

Tewin Bury Farm is a happy and rewarding place to work and some of our staff have been with us for many years. You will never be treated as a number and your hard work & dedication is recognised and rewarded. With us you will receive all the benefits of working as part of a large organisation however we are still small enough to care for each individual.

We are a tightly knit, friendly team with a passion for high standards and professionalism. We offer unique working opportunities in a friendly & supportive environment. People are key to our success and we value our staff as we recognise the role that everyone of them plays within our distinctive property and the company as a whole.

Tewin Bury Farm is an equal opportunities employer and can offer family friendly working arrangements in many areas of the Hotel. We recently won the East Herts overall Business of the Year and Inpsiring Herts Tourism Award; please see here for a list of further Accreditations.

If you share our love of Tewin Bury Farm and you have the experience to join a very driven team then we would love to hear from you!

Tewin Bury Farm is currently recruiting to fill the following vacancies

We are a beautiful, family-owned 4 Star Country Hotel with 44 individually designed bedrooms, 4 function suites, 9 meeting rooms, 2 restaurants and an exclusive Private Farm House.Starting as a dairy farm over 50 years ago, we now host over 300 weddings and events a year.

We are looking to recruit a Sales & Marketing Manger to manage the external and internal sales function, generate new business and maintain existing account revenues. This proactive role requires an entrepreneurial, self-motivated and commercially minded sales manager with the drive to achieve an exciting, new challenge.

This role will play an integral part as the owners continue to invest as they push towards a 5* classification. You will be driving force by being the face and Voice of the Tewin Bury’s new 5* Brand. We are always investing substantially in the business. A newly acquired Golf course and planning permission for a brand-new Spa makes this a great opportunity for a Sales & Marketing Manager to really make their mark!

The ideal candidate will have experience in owning, managing and developing a significant hotel sales team and budget (£10m+ annually) across Rooms, M&E, F&B and Leisure. The challenge is to grow total revenues by 70% over a 5 year period by increasing number of customers and growing spend per customer across Rooms, M&E, F&B and Leisure.

Responsibilities for Sales & Marketing Manager:

  • Management of the Sales team ensuring they are working to hotel standards at all times and demonstrating excellent customer service, account management and motivation to achieve set targets both project based and financial
  • Represent the hotel at Exhibitions and client events on site
  • External sales calls to generate new leads for the Events Team and Corporate Rates.
  • Site visits to demonstrate clients facilities at the hotel
  • Annual conference agents roadshow and annual travel agents roadshow ensuring all key agencies are seen at least once a year.
  • Identify source of enquires and report weekly
  • Forecasting revenue for forthcoming financial periods and quarters
  • Ensure targets are met for Account Management calls and procedures
  • Liaise with the Event team looking at all bookings over the value of 5K and helping to close the business with a site visit or appointment to present
  • Liaise with the team weekly looking at any new enquiries, identifying any new contacts that are to be presented with the hotel
  • Identify gaps in event reservations and devise and execute sales plan

Benefits for Sales & Marketing Manager

  • £55k per annum OTE (£35k base)
  • A range of fabulous flexible benefits to help you outside of work – including health & life insurance.
  • A contributory Pension Scheme
  • A Childcare scheme providing tax credits on any childcare you may be paying
  • Amazing People Engagement and Activity Plan
  • Employee assistance scheme to help you navigate through life’s challenges
  • Generous holiday entitlement
  • Fantastic company discounts including staff rates & Food discounts
  • Major high street discounts –helpful when buying things to treat you or others

If you feel you have the right experience and personality for this Sales & Marketing Manager Role we would love to hear from you. Please note that due to our rural location it is advisable that candidates have their own transport.

To apply please send your CV and covering letter to hr@tewinbury.co.uk

We are currently seeking to recruit a Breakfast Chef to join the team in our busy 60-seater 2 AA Rosette Restaurant. Hours of work are expected to be Monday to Friday 06.00 – 11.00 however the successful applicant will be expected to be flexible.

Breakfast Chef Benefits – As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

Requirements/ Responsibilities for Breakfast Chef:

  • The successful candidate MUST have previous experience in a similar hotel – i.e. 4 star, 2 AA rosette
  • MUST be able to demonstrate their interest in food and a passion for consistently achieving to their full potential.

If you have the relevant skills and experience for this role and you are looking for a new challenge with a fast paced friendly environment, we would love to hear from you.

We are an independent family run 4 AA Stars Hotel set in the beautiful Hertfordshire countryside with an excellent reputation as a venue for weddings, ceremonies, family celebrations, conferences and meetings.

Please note that due to our rural location it is recommended that candidates have their own transport.

To apply please send your CV and covering letter to hr@tewinbury.co.uk

We are an independent family run 4 AA Stars Hotel set in the beautiful Hertfordshire countryside with an excellent reputation as a venue for weddings, ceremonies, family celebrations, conferences and meetings.

We are currently seeking to recruit a Commis Chef to join our 2 AA rosette team.

This is a great opportunity for someone looking to start their career in hospitality as we provide full training and we always promote from within where possible.

Commis Chef Benefits:

As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

 

Requirements/ Responsibilities for Commis Chef:

The successful candidate must be enthusiastic and willing to learn

  • All applicants must have an interest in food and a passion for consistently achieving to their full potential.

If you have the relevant skills and experience for this role and you are looking for a new challenge with a fast paced friendly environment, we would love to hear from you.

Please note that due to our rural location it is recommended that candidates have their own transport.

Please send your CV and a covering letter to hr@tewinbury.co.uk

We are currently seeking to recruit an experienced Restaurant Manager to manage both of our Restaurants; William’s Bar & Restaurant – 2AA Rosette – and our newly opened Cowshed.

If you have a passion and enthusiasm for delivering superb customer service and would like to work in an environment that encourages excellence, we look forward to hearing from you.

The role of Restaurant Manager will involve:

  • Management of the Restaurant so that all guests receive excellent standards of customer service throughout.
  • Meeting and greeting guests.
  • Leading shifts, including training and motivating the team.
  • Achieving budgetary targets and making recommendations for development.
  • Working in partnership with Sales and Marketing to generate revenue through events and promotions
  • Liaising effectively with the Kitchen and Head Chefs regarding menus and upcoming bookings.
  • Dealing with customer queries and issues.
  • Compiling and implementing staff rotas.
  • Ensuring excellent standards of cleanliness and hygiene

Requirements for Restaurant Manager:

  • The successful candidate must have previous restaurant managerial experience within a 4* 2 rosette property.
  • Candidates must enjoy being a “hands-on” member of a team. All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
  • An excellent standard of presentation is essential.
  • Our successful Restaurant Manager will work a variety of shifts, on any 5 days from 7, on any day of the year.

Benefits for Restaurant Manager:

As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

Due to our rural location it is recommended that candidates have their own transport.

Please send your CV and a covering letter to hr@tewinbury.co.uk

We are currently seeking to recruit an Assistant Restaurant Manager to assist in the running of both of our Restaurants; our 2AA Rosette William’s Bar & Restaurant and our newly opened Cowshed.

If you have a passion and enthusiasm for delivering superb customer service and would like to work in an environment that encourages excellence, we look forward to hearing from you.

The role of Assistant Restaurant Manager will involve:

  • Management of the Restaurant so that all guests receive excellent standards of customer service throughout.
  • Meeting and greeting guests.
  • Leading shifts, including training and motivating the team.
  • Liaising effectively with the Kitchen and Head Chefs regarding menus and upcoming bookings.
  • Dealing with customer queries and issues.
  • Compiling and implementing staff rotas.
  • Ensuring excellent standards of cleanliness and hygiene

Requirements for Assistant Restaurant Manager:

  • The successful candidate must have previous restaurant experience within a 4* 2 rosette property preferably at a supervisory level.
  • Candidates must enjoy being a “hands-on” member of a team. All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
  • An excellent standard of presentation is essential.
  • Our successful Assistant Restaurant Manager will work a variety of shifts, on any 5 days from 7, on any day of the year.

Benefits for Assistant Restaurant Manager:

As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

Due to our rural location it is recommended that candidates have their own transport.

Please send your CV and a covering letter to hr@tewinbury.co.uk

Human Resources & Payroll Officer

We are recruiting for a Human Resources & Payroll Officer– we are looking for a talented individual with experience in both human resources management and payroll processing (preferably in the hospitality sector) to be solely responsible for our human resources department.

Requirements for Human Resources & Payroll Officer:

  • Previous HR and payroll experience is essential – preferably in the hospitality sector
  • Previous experience of working with Sage is essential.
  • Previous experience of working with rota horizon will be a distinct advantage.
  • Excellent time management and organisational skills

 

Responsibilities for Human Resources & Payroll Officer:

  • Advise and guide all managers and staff on staff related policies and procedures
  • Ensure that all company policies comply with statutory regulations
  • Maintain all employee records; ensuring compliance and updating information
  • Manage the recruitment process; advertising and interviewing according to company policy
  • Oversee the job description & appraisal process
  • Encourage the career development of existing staff
  • Assist and advise managers on disciplinary matters

If you have the relevant skills and experience for this role and you are looking for a new challenge with a fast paced friendly environment, we would love to hear from you.

Benefits for Human Resources & Payroll Officer

As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

Due to our rural location it is recommended that candidates have their own transport

Please send your CV and covering letter to hr@tewinbury.co.uk

Food and Beverage Assistant

We are an independent family run 4 AA Stars Hotel set in the beautiful Hertfordshire Countryside with an excellent reputation as a venue for weddings, ceremonies, family celebrations, conferences and meetings.

We are recruiting for a Food & Beverage Assistant to join our busy restaurant team to assist primarily with lunch, afternoon tea and dinner service however the successful candidate will be expected to be flexible.

The role of Food & Beverage Assistant will involve:

  • Meeting and greeting guests.
  • Serving food and beverages.
  • Ensuring excellent standards of cleanliness and hygiene
  • Ensuring customer satisfaction all times.

Requirements for Food and Beverage Assistant:

  • Previous experience in a customer facing role is a must
  • All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
  • An excellent standard of presentation is essential.
  • Successful applicants will work a variety of shifts, on any 5 days from 7, on any day of the year.

Food and Beverage Assistant Benefits

As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

If you have the relevant skills and experience for this Food and Beverage Assistant role and you are looking for a new challenge with a fast paced friendly environment, we would love to hear from you.

Due to our rural location it is recommended that candidates have their own transport.

Please send your CV and a covering letter to hr@tewinbury.co.uk

We are currently looking to employ Housekeepers to add to our bank of casual staff.

Our Housekeeping team are responsible for ensuring that all our guests are greeted by clean and welcoming rooms and ensuring that these high standards are maintained throughout the premises. Housekeepers will be expected to clean a section of up to 6 rooms and/or public areas around the Hotel.

As a casual housekeeper, the successful applicant will be offered work on an as and when basis dependent on the business needs, however it is expected that this role will involve up to 20 hours a week. Shifts offered will be between 4-6 hours covering weekdays as well as weekends.

Previous experience is preferred however full training will be given to the right candidate.

If you have an eye for detail and a pride in your work, we would be delighted to hear from you.

Due to our rural location it is advisable that all applicants have their own transport.

Please send your CV and covering letter to hr@tewinbury.co.uk

Casual Waiting staff:

  • Ensuring guests receive a warm service and answers to any queries or issues they may have.
  • Serving guests at weddings or events
  • Clearing tables down quickly and efficiently
  • Ensuring excellent standards of cleanliness and hygiene

Casual Bar staff:

  • Ensuring excellent standards of cleanliness.
  • Provide a Beverage service to guests in all types of banqueting functions. This will include being behind the bar & also serving guests at tables.
  • Ensuring guests receive a warm service and answers to any queries or issues they may have.
  • Ensuring the “Think 25” policy is implied, recording any refusal of service.

As a casual member of staff, the successful applicant will be offered work on an as and when basis dependent on the needs of the business. Hours of work will mainly be evenings and weekends.

The ideal candidates must be over 18 years of age (as required by law), have some experience in hospitality (although full training will be provided) and must be flexible with a friendly attitude. It is recommended that candidates have their own transport due to our rural location.

If you would like to join our friendly team we would love to hear from you – please let us know which venue you are interested in applying to when you send your application.

To apply please send your CV and covering letter to hr@tewinbury.co.uk

We are an independent family run 4 AA Stars Hotel set in the beautiful Hertfordshire Countryside with an excellent reputation as a venue for weddings, ceremonies, family celebrations, conferences and meetings.

We are recruiting for a Housekeeping Supervisor to join our busy team to supervise our housekeepers.

The role of Housekeeping Supervisor will involve:

  • Briefing the housekeeping staff on their daily duties
  • Supervising the daily cleaning on the hotel bedrooms and public areas to ensure they meet our high standards
  • Assisting with the cleaning of public areas and bedrooms as needed
  • Reporting and following up on maintenance issues
  • Ensure that health, safety and hygiene rules and procedures are being followed at all times.

Requirements for Housekeeping Supervisor:

  • The successful candidate must have previous housekeeping experience within a 4* property preferably at a supervisory level.
  • Candidates must enjoy being a “hands-on” member of a team. All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
  • An excellent standard of presentation is essential.
  • Our successful Housekeeping Supervisor will work a variety of shifts, on any 5 days from 7, on any day of the year.

Housekeeping Supervisor Benefits:

As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

If you have the relevant skills and experience for this Housekeeping Supervisor role and you are looking for a new challenge with a fast paced friendly environment, we would love to hear from you.

Due to our rural location it is recommended that candidates have their own transport.

Please send your CV and a covering letter to hr@tewinbury.co.uk

We are currently seeking to recruit a Conference & Banqueting Supervisor to look after our conference and events business.

The role of Conference & Banqueting Supervisor will involve:

  • Setting rooms to the client’s specification to a consistently high standard.
  • Checking that all equipment is in full working order before the client’s arrival.
  • Meeting and greeting clients, confirming details, issuing health and safety briefings and making any last minute adjustments to the venue.
  • Running small banqueting functions and liaising closely on the day with the hosts.
  • Serving refreshments.
  • Servicing the rooms.
  • Supervising staff.
  • Attending to customer queries and issues.
  • Ensuring good practice in Health & Safety and hygiene regulations.

Requirements for Conference & Banqueting Supervisor:

  • The successful candidate will have some experience in a busy conference and banqueting department preferably at supervisory level however full training will be provided
  • Candidates must enjoy being a “hands-on” member of a team. All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
  • An excellent standard of presentation is essential.
  • Our successful Assistant Restaurant Manager will work a variety of shifts, on any 5 days from 7, on any day of the year.

Conference & Banqueting Supervisor Benefits

As well as a generous package, we also offer:

  • Competitive salary
  • Healthcare cash back plan with perks
  • 28 days Holidays including bank holidays
  • Cycle scheme
  • Childcare vouchers
  • Pension scheme
  • Staff discount in the restaurant
  • Reduced accommodation rates
  • Discounted laundry services
  • Free meals on shifts
  • Possibility of live in accommodation
  • Training & development opportunities
  • Opportunities for progression

If you have a flexible hands-on approach to your work and excellent customer service skills we would love to hear from you.

Due to our rural location it is recommended that all candidates have their own transport.

Please send your CV and a covering letter to hr@tewinbury.co.uk